Due to the spread of COVID-19, EMS (Express Mail Service) is currently experiencing delays, so we are able to deliver faster than DHL. For more information on shipping costs, please click here.
Please note that the weight of the box is included in the shipping cost.
Urushi is completely natural but contains a compound that can cause an allergic reaction in the skin similar to poison ivy. Taking precautions such as wearing gloves, wearing a long-sleeve shirt, and thoroughly washing areas that came in contact with urushi will prevent an allergic reaction. If you accidentally touch Urushi, wipe the area with turpentine immediately and wash with soap. If you develop a rash, do not touch the area and consult your doctor immediately for medical attention. Applying lotion will also help protect the skin. Tsutsumi Asakichi Urushi will not be liable for any adverse reactions caused by handling Urushi.
RETURNS AND EXCHANGES
We do not accept returns or exchanges of our products. However, if you are less than satisfied with any article, please do not hesitate to reach out. We are happy to offer the best we can to our customers.
TAX AND DUTY POLICY
Customers are responsible for any duties that come with an international purchase. Japanese taxes are already included in our listing price.
Tsutsumi Asakichi Urushiten, (hereafter, “our store”) uses the shopping cart ASP service “Shopify” to run this online store, and as such operates in accordance with their policies regarding personal information.