News

Thank you very much for shopping with us. Due to a rise in international shipping costs from our delivery partners, we will be revising our shipping fees for overseas orders. Please also note that from now on, all international shipments will be sent via DHL. If you prefer to use FedEx, please be aware that the shipping fee will be significantly higher, and we may need to charge an additional fee to cover the extra cost. We sincerely apologise for any inconvenience this may cause. These changes are necessary to ensure the continued safe and reliable delivery of your orders, and we kindly ask...

Thank you very much for your continued support. Please be informed that our store will be closed for summer holidays during the following period:   - Summer Holidays -August 10 (Sun) – August 17 (Sun), 2025We will resume regular business hours on Tuesday, August 19, from 11:00 AM.   We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding.   -Shipping Information Before and After the Holiday -   Our online store will remain open during the holiday period, and orders can be placed as usual.However, please note that shipping will be significantly delayed, and...

Thank you, as always, for your continued support. As we move through the height of summer, we would like to share an important reminder with all customers who have purchased Urushi.Urushi is a natural, living material that is highly sensitive to temperature and humidity. In order to maintain its quality, we kindly ask that you take note of the following points: ■ Storage ConditionsPlease store Urushi in a cool, dark place away from direct sunlight.Exposure to high temperatures, humidity, or sunlight can lead to deterioration or changes in quality. ■ Receiving DeliveriesUrushi is highly sensitive to heat. If parcels containing...

(Regarding TSCA Documentation Requirements) Thank you very much for shopping with us. Due to recent changes in customs regulations in the United States, we are seeing an increase in customs delays, especially for shipments handled by FedEx.   In particular, the U.S. Environmental Protection Agency (EPA) may require the following documentation under the Toxic Substances Control Act (TSCA) at the time of import: 🔹 Documents That May Be Required TSCA Certification (Positive or Negative declaration) TSCA Letter of Authorization (LOA) 📌 Request to Customers These documents are generally required to be prepared and submitted by the consignee (recipient in the...

Thank you very much for shopping with us.Please be informed that our store will be closed on Tuesday, April 29, 2025, and from Saturday, May 3 to Tuesday, May 6, 2025 due to the Golden Week holidays.Orders and inquiries received during these periods will be handled sequentially from the next business day onward. Please note that shipping may take longer than usual.We appreciate your understanding and patience.