Thank you, as always, for your continued support.
As we move through the height of summer, we would like to share an important reminder with all customers who have purchased Urushi.
Urushi is a natural, living material that is highly sensitive to temperature and humidity. In order to maintain its quality, we kindly ask that you take note of the following points:
■ Storage Conditions
Please store Urushi in a cool, dark place away from direct sunlight.
Exposure to high temperatures, humidity, or sunlight can lead to deterioration or changes in quality.
■ Receiving Deliveries
Urushi is highly sensitive to heat. If parcels containing Urushi are left unattended in hot conditions for extended periods (such as near front doors or in areas exposed to sunlight), it may significantly impact the quality of the product.
For this reason, we strongly recommend receiving your parcel in person where possible.
If you're unable to be home at the time of delivery, please consider arranging a redelivery or using a secure delivery box that offers temperature control.
We appreciate your understanding and cooperation in helping ensure you receive your Urushi in the best possible condition.